Promoting Professionalism - Nashville 2024
Grand Hyatt Hotel
![](https://select.vanderbilthealth.com/rs/995-AMQ-354/images/vumc-v2-ccpa-event-icon-calendar.png)
Date
October 28 -29, 2024
![](https://select.vanderbilthealth.com/rs/995-AMQ-354/images/vumc-v2-ccpa-event-icon-location-pin.png)
Location
Grand Hyatt
1000 Broadway, Nashville, TN 37203
Overview
Now, more than ever, we are committed to supporting professionalism in healthcare.
What does an organization do when individual or group behaviors undermine the best attempts to create a safe, respectful, and reliable environment? You need a plan and the right people, processes, and systems.
For over 25 years, the Vanderbilt Health Center for Patient and Professional Advocacy (CPPA) has partnered with hospitals and health systems in more than 250 sites with over 200,000 professionals, in conducting research, training peer professionals, and developing the tools and processes to identify, intervene, and support the 2.5 to 4% of the professional workforce who model disrespect and threaten outcomes of care. The good news is that just over 90% of professionals identified as high risk will respond to a tiered intervention model, the Vanderbilt Professional Accountability Pyramid, to guide sharing of stories and data. Sharing begins with a respectful, non-judgmental, peer delivered “Cup of Coffee”. If subsequent reports suggest emergence of a pattern, the Pyramid directs escalation to an “Awareness” intervention, also delivered by a peer messenger supported by specialty specific comparison data to encourage the professional to pause and reflect why their practice seems to stand out. For the small number of clinicians who are unable or unwilling to respond, combining leader directed corrective action plans with appropriate resources for these professionals including coaching, health screenings and potentially treatment, encourages action prior to the need for disciplinary interventions and associated consequences. Our internationally acclaimed faculty have years of experience in healthcare leadership and professional accountability. Promoting Professionalism provides practical tactics for attendees who wish to implement these tools in their own organizations.
Agenda
- Sign In - 2:30pm – 3:00pm CST
- Course Session – 3:00pm – 7:15pm CST
- Sign In/Breakfast Provided – 7:00am – 8:00am CST
- Course Session – 8:00am – 2:00pm CST
Notable Highlights
- 2-day, in-person, highly interactive course
- CME credit and NCPD credit will be available
- Opportunities to meet and network with the speakers, faculty and other attendees
- Course fee includes attendance to both days and food and beverages during the event
Objectives
After participating in this CME/NCPD activity, participants should be able to:
- Discuss the relationships between behaviors that undermine a culture of safety and suboptimal outcomes.
- Describe a method that may be used for identifying professionals with a pattern of behaviors that undermine a culture of safety and respect.
- Identify a range of behaviors that undermine a culture of safety and respect and describe a "professional accountability pyramid."
- Describe an evidence-based approach for addressing behaviors that undermine a culture of safety and respect.
- Discuss three graduated levels of interventions for addressing behavior that undermine a culture of safety.
- Consider pertinent legal issues in addressing behaviors that undermine a culture of safety and respect.
![Placeholder](https://select.vanderbilthealth.com/rs/995-AMQ-354/images/CPPA-CTA-03.jpg)
![Placeholder](https://select.vanderbilthealth.com/rs/995-AMQ-354/images/CPPA-CTA-03-mobile.jpg)
Accomodations
Attendees are responsible for making their own reservations for accommodations. A limited number of rooms have been reserved at the Grand Hyatt in Downtown Nashville at a discounted rate. Once the room block is full, rates will be quoted based on availability. All room reservations are payable by the individual guest. To book a room, you must register for the course first and then either utilize the link provided in your course registration confirmation page/email, or reach out to [email protected].
![Placeholder](https://select.vanderbilthealth.com/rs/995-AMQ-354/images/WilliamCooper-headshot.jpg)
William O. Cooper, MD, MPH
Cornelius Vanderbilt Professor of Pediatrics and Health Policy, Associate Dean for Faculty Affairs, VUSM, President, Vanderbilt Health Center for Patient Professional Advocacy.
![Placeholder](https://select.vanderbilthealth.com/rs/995-AMQ-354/images/CharlaHaack-headshot.jpg)
Carla I. Haack, MD, FACS
Asst. Professor of Surgery, Div. of General and GI Surg, Dept of Surg, Emory University SOM, Henry B. Tippie Clinician Scholar, Emory University SOM, Med. Dir. Of Care Coordination, Emory Univ. Hosp, Orthopedics and Spine Hosp.
![Placeholder](https://select.vanderbilthealth.com/rs/995-AMQ-354/images/GerardHickson-headshot.jpg)
Gerald B. Hickson, MD
Joesph C. Ross Chair in Medical Education and Administration, Professor of Pediatrics, Founding Director, Vanderbilt Health Center for Patient and Professional Advocacy.
![Placeholder](https://select.vanderbilthealth.com/rs/995-AMQ-354/images/ChuckReiter-headshot.jpg)
Charles E. Reiter, III, JD
Senior Counsel Croke Fairchild Duarte & Beres
Frequently Asked Questions
Where is the course being held?
Our in-person professionalism course will be held at the Grand Hyatt in Downtown Nashville. The address is 1000 Broadway, Nashville, TN 37203.
Where do I park?
Valet Parking: Daily rate is $55; No Self-Parking Available
The Grand Hyatt and CPPA will not be liable for any tickets/towing costs.
Will any meals be provided?
Yes, on Monday the 28th we will be providing hors d'oeuvres around 5:00pm.
Breakfast and lunch will be provided on Tuesday the 29th.
Are there any group discounts?
We do not provide group discounts on registration.
I am not able to attend the full course. What are my options?
Participation in the full course is highly recommended. Registration cost includes the full course. We do not offer daily rates. This course will not have virtual access. This will be a fully live event.
What if I have to cancel?
If you can no longer attend our professionalism course, please reach out to [email protected].
Individual cancellation refunds on registration:
100% refund from July 19 - Sept 1, 2024
50% refund from Sept 2 - Oct 11, 2024
No refund after Oct 11, 2024
What is the deadline for cancelling my hotel reservation?
Reservations would need to be cancelled 48 hours prior to arrival in order to avoid a 1-night room + tax fee.
Does this course qualify for CME or NCPD Credit?
How can I learn more about the CPPA?
The Vanderbilt Health Center for Patient and Professional Advocacy (CPPA), provides services, education, and research that support the pursuit of professionalism and high reliability for medical centers and health systems worldwide.
How can I subscribe to the CPPA Newsletter?
To be added to the CPPA newsletter (Insight Exchange) please fill out this form.