Promoting Professionalism - Nashville 2023

Kimpton Aertson Hotel, Nashville


December 1 -2, 2023


Kimpton Aertson Hotel 2021 Broadway, Nashville, TN 37203


Now, more than ever, we are committed to supporting professionalism in healthcare.

What does an organization do when individual or group behaviors undermine the best attempts to create a safe, respectful, and reliable environment? You need a plan and the right people, processes, and systems. The Vanderbilt Health Center for Patient and Professional Advocacy (CPPA) has conducted more than 20 years of research to help medical centers and physician groups make healthcare kinder, safer, and more reliable. Our internationally acclaimed faculty have years of experience in healthcare leadership and professional accountability. Promoting Professionalism provides practical tactics for attendees who wish to implement these tools in their own organizations.

This event also qualifies for CME and NCPD Credit. For more details, review the FAQs below.


Friday December 1, 2023
  • 2:30 - 3:00 PM CST - Sign-in
  • 3:00 - 7:15 PM CST - Session and Reception

Saturday December 2, 2023
  • 7:00 - 8:00 AM CST - Sign-in and Breakfast
  • 8:00 AM - 2:00 PM CST - Session and Lunch

See full agenda


Notable Highlights

  • 2-day, in-person, highly interactive course
  • CME credit and NCPD credit will be available
  • Opportunities to meet and network with the speakers, faculty and other attendees
  • Course fee includes attendance to both days and food and beverages during the event


After participating in this CME/NCPD activity, participants should be able to:

  1. Discuss the relationships between behaviors that undermine a culture of safety and suboptimal outcomes.
  2. Describe a method that may be used for identifying professionals with a pattern of behaviors that undermine a culture of safety and respect.
  3. Identify a range of behaviors that undermine a culture of safety and respect and describe a "professional accountability pyramid."
  4. Describe an evidence-based approach for addressing behaviors that undermine a culture of safety and respect.
  5. Discuss three graduated levels of interventions for addressing behavior that undermine a culture of safety.
  6. Consider pertinent legal issues in addressing behaviors that undermine a culture of safety and respect.


Attendees are responsible for making their own reservations for accommodations. A limited number of rooms have been reserved at the Kimpton Aertson in Downtown Nashville at a discounted rate. Once the room block is full, rates will be quoted based on availability. All room reservations are payable by the individual guest. To book a room, you must register for the course first and then either utilize the link provided in your course registration confirmation page/email, or reach out to [email protected].


William O. Cooper, MD, MPH

Cornelius Vanderbilt Professor of Pediatrics and Health Policy, Associate Dean for Faculty Affairs, VUSM, Vice President for Vanderbilt Health Center for Patient and Professional Advocacy.


Carla I. Haack, MD, FACS

Asst. Professor of Surgery, Div. of General and GI Surg, Dept of Surg, Emory University SOM, Henry B. Tippie Clinician Scholar, Emory University SOM, Med. Dir. Of Care Coordination, Emory Univ. Hosp, Orthopedics and Spine Hosp.


Gerald B. Hickson, MD

Joesph C. Ross Chair in Medical Education and Administration, Professor of Pediatrics, Founding Director, Vanderbilt Health Center for Patient and Professional Advocacy.


Charles E. Reiter, III, JD

Founding partner of Reiter Burns, LLP, Former Sr. VP, General Counsel, and Secretary of the Loyola University Health System and Physician Foundation.

Frequently Asked Questions

Where is the course being held?

Our live professionalism course will be held in person at the Kimpton Aertson in Downtown Nashville. The address is 2021 Broadway, Nashville, TN 37203.

Where do I park?

The Kimpton Aertson has multiple parking options.

Valet Parking
Available daily 7:00 a.m. - 11:00 p.m.
Valet rate is $46 + tax per night. Available number of valet parking spots is limited, availability cannot be guaranteed. (only 30 valet spots)
Only offering valet for overnight guests

Overnight parking rate is $36 per night

Two Entrances/Exits are available- One is located at the east side of the building on 20th Ave S and the other is on the west side of the building on 21st Ave S (next to Nada) A ticket must be taken from the machine upon entry. Save your ticket! You will later use the ticket pay upon departure.

Once parked, an elevator labeled “Hotel and Residences” located in the middle of the parking garage can be taken down. Once you exit the elevator area, you will be facing Nada. Turn right and take the sidewalk past Henley, then to our front door.

The Kimpton and CPPA will not be liable for any tickets/towing costs.

Will any meals be provided?

Yes, on Friday the 1st we will be providing hors d'oeuvres around 5:00pm. On Saturday we will be providing a breakfast buffet at 7am (an hour before the session begins) and a lunch buffet around 11am.

Are there any group discounts?

We do not provide group discounts on registration.

I am not able to attend the full course. What are my options?

Participation in the full course is highly recommended. Registration cost includes the full course. We do not offer daily rates. This course will not have virtual access. This will be a fully live event.

What if I have to cancel?

If you can no longer attend our professionalism course, please reach out to [email protected].

Individual cancellation refunds on registration:

100% refund from Aug 7 – Sept 18, 2023

50% refund from Sept 19 – Nov 1, 2023

What is the deadline for cancelling my hotel reservation?

You have up to 72 hours before hotel stay begins to cancel your Kimpton Aertson hotel reservation for full reimbursement.

Does this course qualify for CME or NCPD Credit?

To understand if this course qualifies for credit, review the information below:

  • Vanderbilt University Medical Center is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. Vanderbilt University Medical Center designates this live activity for a maximum of 8.25 AMA PRA Category 1 Credit(s). Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • NCPD Credit: This nursing continuing professional development (NCPD) activity is designated to award a maximum of 8.25 ANCC contact hour(s). Vanderbilt University Medical Center, Nursing Education and Professional Development, is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

How can I learn more about the CPPA?

The Vanderbilt Health Center for Patient and Professional Advocacy (CPPA), provides services, education, and research that support the pursuit of professionalism and high reliability for medical centers and health systems worldwide.

Learn More about CPPA